As a manager of a small business, your resources are limited. You can’t justify hiring a whole sales team and often are doing a large chunk of your company’s sales—if not all of them—on your own.

What does good customer service look like? You probably know when you’ve experienced it, and you certainly know when you’ve experienced bad customer service, but for a small business with a small ...

Meeting fatigue (or meeting overload) isn’t new to the workplace, but remote and hybrid work have made it a lot harder to avoid. With a hybrid workforce, many leaders think that they need more ...

Call centres play a big part in the UK’s economy. There are around 926 businesses in the sector, employing close to 1.3 million workers. That’s around 4% of the entire workforce. Call centre staff ...

Revenue at the high end of guidance with record cash flow and positive GAAP net and operating income Vaibhav Agarwal promoted to Chief Financial Officer BELMONT, Calif.-- (BUSINESS WIRE)-- RingCentral ...

If you’re an insurance agent, your end-goal is to spend most of your time bringing in new business. The reality, though? Tedious tasks are probably eating up a ton of your time. Paperwork. Data entry.

the definition of planning in management, 10 compelling reasons why planning in management is so important reasons why some managers fail and others succeed in planning effectively. By understanding ...

La VoIP pour Voice Over Internet Protocol ou Voix sur Protocole Internet désigne la technologie qui permet de recevoir et de passer des appels téléphoniques en utilisant le réseau. Il s’agit d’un ...

Communication is a vital factor for your business. You rely on efficient communication to link your business with your customers, your suppliers, and also internally with other teams and colleagues.

Today, we announced that RingCentral has acquired CommunityWFM, a leading contact center Workforce Management solution. Our mission at RingCentral is to empower businesses of all sizes to communicate ...

Is your day drowning with too many meetings? Are you looking for ways to reduce the number of meetings in your day? You’re not alone. In fact, meetings have increased by 12.9% since 2020. 1 If you ...

RingCentral App Access your calls, messages, and meetings. RingCentral Events Access your account and plan your next event. Admin Portal Access your RingCentral App account settings.