The holiday season has become a stress test for retail customer experience. Sales and site traffic surge to record levels, and service demand spikes just as expectations for speed and personalization ...

Joep Schuurkes and his team are building a very unusual kind of software. It is used only once a year by volunteers to tally votes in Dutch municipal elections. It runs air gapped in more than 300 ...

Test environment stability is another major factor. Many test failures result from misconfigured setups, missing dependencies ...