Well-designed IVRs resolve issues, reduce cost and leave customers with a positive impression. Poorly designed ones create ...

President Donald Trump has tapped a career government attorney as the next independent watchdog of the Justice Department ...

European Lithium hits record as Tanbreez rare earths project in Greenland emerges as future supplier of critical metals to ...

Whether you’re selling deep-sea fishing equipment or vegan dog treats, managing customer calls is critical for any growing ...

The Trump administration is expected to dramatically cut funding for a permanent housing program — a move that could potentially reexpose tens of thousands of people to homelessness. More than half of ...

Days remain until Amazon officially ends a 16-year-old program that allowed members to share free shipping benefits. Amazon announced the discontinuation of the Prime Invitee Program on its customer ...

Flipkart has broadened its exchange program across 26 product categories, including electronics and appliances, to enhance affordability and accessibility, especially in Tier 2 and 3 cities. The ...

Sinclair Inc., the second-largest provider of local news in the country, announced Monday that its ABC affiliates will preempt Jimmy Kimmel’s late-night show starting Tuesday. “Discussions with ABC ...

We are now nearly one week into the saga that has taken Jimmy Kimmel Live! off of ABC’s airwaves, and Tuesday night will bring new developments. Disney announced on Monday that Jimmy Kimmel’s show ...

While “Jimmy Kimmel Live!” will return to ABC on Tuesday, the late night show won’t be returning to Sinclair’s ABC affiliates as the broadcaster will replace the show with news programming as ...

The Senior Community Service Employment Program (SCSEP), run by the Department of Labor, was established by Congress in 1965 to provide grants to states and national nonprofit organizations, helping ...

ESTABLISHING THE GOLD CARD: Today, President Donald J. Trump signed an Executive Order to create the Gold Card visa program, facilitating expedited immigration for aliens who make significant ...