For many shoppers in Washington, getting a refund is becoming a bigger headache than the original problem.New data from the ...

A Costco member got hit with a $65 renewal charge he says came out of nowhere. Now he's taking the warehouse giant to court — ...

Shady hotel booking sites, misleading customer service numbers and hacked airline loyalty accounts have snared travelers.

BBB warns about a scam targeting those selling items on Marketplace and other online sales sites, offering more than the ...

Advisory identifies warning signs of fraudulent filing services as complaints surge across multiple states and federal ...

Plus how to pick the best one for you.

The Better Business Bureau offers tips to protect your personal information from identity theft and hosts a Shred Day event ...

Tens of thousands of timeshare owners have filed complaints in court, with state attorneys general and the Better ...

The gov't agency responsible for policing credit reporting agencies is being defunded. How can you make sure your credit ...

BBB warns consumers to be extra vigilant when receiving urgent emails from supposed businesses asking for payment information. You receive an urgent email from a business with whom you have a ...

As tax deadlines approach, the pressure to "just get it done" can push even the most organized filers into rushed decisions.

There’s much to complain about in modern life, whether it’s flights that depart hours late, deliveries that don’t show up, or repair services that fail to repair. Even if consumers do their homework ...