No amount of continuous improvement can save legacy ERP systems that rely on humans acting as middleware to shuffle data and ...

On first inspection, the card payments industry appears to be a mismatch of service providers covering similar functions. However, each firm has an important role in the card payment process. From ...

Supply chain reorchestration is a hot topic. Countries large and small have prioritized various supply chain resilience efforts to help protect critical supply lines and products like reshoring and ...

In my last conversation with Roddy—when he could still talk—was on the need to define outside-in processes. Twelve years ago, Roddy and I worked together at the same research firm. We often ...

In a 2018 survey of global supply chain executives, 21.8% stated that lack of visibility was the worst challenge they faced. The proportion for data management was the lowest, coming in at 1.3%, while ...