The city replaced a disconnected legacy system with an AI-enabled platform, accelerating payment posting, improving data ...

A software issue within the city of Hastings’ year-old utility billing system has resulted in hundreds of customer accounts being underbilled for sanitary sewer usage over seven months’ time.

Don’t wait for someone to take ownership of the mistake.

Amarillo residents will soon have a new way to manage their utility accounts, with city officials rolling out a new billing system designed to modernize service ...

The Nashville Town Council moved through a wide-ranging agenda March 19, approving new investments in infrastructure and ...

How easy is it to optimize how much power the device connected to a smart plug is drawing? Depends on which firmware version you’re running.

Most enterprises do not have that discipline in place yet for tokens. That is a problem worth digging into.

Software Solutions underscores that change management is not a one-time initiative but an ongoing process that requires ...

Under this partnership, ERTH will serve as the exclusive Canadian reseller and implementation partner for Hansen CIS solutions, including the Hansen AI Virtual Agent. The partnership expands the range ...

In a statement, a spokeswoman for RG&E says, “Following a software upgrade earlier this year, an issue was identified ...

BS&A Software announced Jason Harrington as CEO. Harrington succeeds Chad Harryman, who now continues to be involved as a member of BS&A’s Board of Directors.

Ohio's next governor must stand against AEP to lower our out-of-control electricity bills.