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Customer data foundations admittedly might not get you hot under the collar but they are nonetheless important.
Do you have a favorite restaurant? Perhaps a favorite store you go to? A favorite airline? How did they make you a loyal customer? There are a lot of things companies can do to inspire customer ...
Twilio asserts its enhanced observability, alerting and API capabilities will help enterprises build customer experiences with trusted data. This aligns with broader industry trends where businesses ...
X is working on new transparency features to help users identify who they’re interacting with, such as account creation date, ...
Joining us on the latest episode of Service Drive is John Fairchild to share key strategies on turning service frustrations ...
The lesson is straightforward: when employees build the bots, flexibility stops being a concession and becomes a performance ...
If you have a penchant for warmer, spicy scents, autumn is the time when your perfume profile shines. With every olfactory ...
Founded by Duke Health innovator Dr. Mark Sendak, the company offers a marketplace of validated AI tools and will work with ...
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