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Customer data foundations admittedly might not get you hot under the collar but they are nonetheless important.

From Byredo to Zara, there are a ton of spicy perfumes on the market. Here, team Cosmo have picked the best of the bunch, ...

Twilio asserts its enhanced observability, alerting and API capabilities will help enterprises build customer experiences with trusted data. This aligns with broader industry trends where businesses ...

X is working on new transparency features to help users identify who they’re interacting with, such as account creation date, ...

Joining us on the latest episode of Service Drive is John Fairchild to share key strategies on turning service frustrations ...

Founded by Duke Health innovator Dr. Mark Sendak, the company offers a marketplace of validated AI tools and will work with ...

The post Get to Know Your Customers by Asking the Right Questions appeared first on Self Employed.

Marketers optimize for AI search, Walmart’s partnership with OpenAI raises new questions, Instagram seeks a PG-13 rating.

The integration of Slack with Agentforce is a key element in the company’s strategy to bring agents closer to where people ...