The Wedding Planner Hong Kong has announced the formal expansion of its service portfolio to include a full suite of party planning and private event coordination services. The new division is ...

At a startup office in this Indian city, developers are fine-tuning artificial-intelligence chatbots that talk and message ...

Consultant and accessibility advocate Brett Heising shares how airports, airlines, and ground service providers can improve ...

New global survey reveals that three in four consumers will abandon companies that fail to show empathy—and why (and how) ...

Active listening training empowers call center agents to boost FCR and CSAT, reduce repeat calls, and deliver empathetic, ...

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CAE offers comprehensive maintenance technician training on a full suite of OEM programs, including Bombardier, Dassault, ...

Second Nature AI Inc., a startup that helps companies make their sales teams more productive, has raised $22 million in ...

To enhance employee knowledge, strengthen product specific technical expertise and build a deeper understanding of customer ...

MAULDIN, S.C. (FOX Carolina) - Samsung Electronics America said it is expanding with a new call center facility in Mauldin.

(MENAFN- Market Press Release) September 29, 2025 3:08 pm - AI technology is a game changer for small business operations. Artificial Intelligence (AI) based technology has experienced a rapid ...

The QSR environment has changed more in the past five years than in the previous twenty. Digital transformation has redefined almost every touchpoint: mobile ordering, AI-driven menu boards, dynamic ...