A judge ordered federal authorities not to destroy evidence from a fatal shooting by immigration agents. Videos directly contradict descriptions of the encounter by administration officials. Ernesto ...

Account security exists for a reason. The following story involves a call center agent attempting to verify the identity of a customer who called in. She gave the customer multiple ways to verify, but ...

OTTAWA COUNTY, MI – Federal lmmigration and Customs Enforcement (ICE) agents sought help from sheriff’s deputies while scuffling with a suspect in the parking lot of a Holland Township Family Fare.

A mostly peaceful protest outside the detention center in Dilley, Texas, turned tense on Wednesday, January 28, after a chemical agent was released, as demonstrators called for the release of detained ...

One of the most liberal municipalities in Virginia urged its residents to report sightings of ICE agents to emergency services as if they were common criminals spotted on the street. The chairman of ...

Humana is launching an artificial intelligence tool that aims to help its call center workers answer beneficiaries’ questions about their coverage, the insurer said Tuesday. Agent Assist, developed in ...

F.B.I. agents searched a Fulton County, Ga., election center for ballots from 2020, escalating an investigation of a heavily Democratic jurisdiction the president has criticized over his defeat. By ...

More than 60 CEOs of Minnesota-based companies are calling for an "immediate deescalation of tensions" and for officials at the federal, state and local level to work together to find "real solutions" ...

So What’s New? What Can You See? It’s important to note, Family Center isn’t brand-new. Snapchat first rolled it out in 2022 as a way for parents to see who their teens are friends with and where they ...

Dan Raby, the senior digital producer for CBS News Atlanta, has been covering everything happening around Georgia for more than a decade. Agents with the Federal Bureau of Information are executing a ...

America First Legal president Gene Hamilton discusses rising tensions in Minnesota after a 5-year-old boy was detained by I.C.E. on ‘The Bottom Line.’ Bovino says Minneapolis suspect appeared to want ...

NiCE launched Cognigy Simulator on Jan. 20, giving enterprises a new way to stress-test AI agents before they touch real customers. According to company officials, the tool uses digital twins and ...