Who is hiring?: Companies like Conduent, Widescope Consulting, and Marine Credit Union are offering full-time remote call center roles with benefits and paid training. Why now?: Seasonal demand, tight ...

Arizona Diamondbacks No. 1 prospect Ryan Waldschmidt had been hit in the helmet by a pitch while playing for the Triple-A Reno Aces just a few days prior to his MLB call-up. So being called into Aces ...

Encore JV1 will support VA contact center operations, providing benefits assistance and customer service for veterans and ...

GURGAON, India — For three years, Kartikeya Kumar hesitated before picking up the phone, anticipating another difficult conversation with another frustrated customer. The call center agent, now 29, ...