Calabrio, the workforce and conversation intelligence company, today announced the Calabrio Omni Agent Intelligence, already in the market and available for Calabrio ONE customers. This new omni-agent ...

Enterprises face key challenges in harnessing unstructured data so they can make the most of their investments in AI, but several vendors are addressing these challenges.

No-code Creatio platform key to successful tech and company M&A that now runs combined customer outreach 70% cheaper than ...

Generative AI is now moving into agentic AI. Metrigy defines agentic AI as “an advanced AI framework that uses large language ...

For years, the potential of Artificial Intelligence (AI) was limited by a single interface, the chat box. Between 2023 and ...

Workbooks CRM is an impressive all-in-one solution that combines robust functionality with ease of use and affordability. Its ...

There’s certainly a lot of excitement within Salesforce around ’Slackbot re-born’ for the Agentic Enterprise. We first ...

Enterprises want more value from their data, but research from Salesforce shows how silos, gaps in strategy and low data ...

Detailed at Dreamforce last year, Salesforce has now made its new version of Slackbot generally available to customers.

UiPath remains a buy, outperforming the S&P 500 with a 53.6% gain since March 2025, driven by operational turnaround. Click ...

Calabrio Launches Omni Agent Intelligence to Unify Quality and Performance Across the Human and AI Agents, contact centre ...