Long wait on Verizon's Customer Service or chat? It's confusing, but here's how and when you'll get $20 bill credit for the ...

Verizon's service is now recovering following a major outage which left many users reporting no service and seeing an SOS ...

The outage is affecting the eastern United States. Downdetector, which tracks outages, reported a spike nationwide in outages ...

A Houston woman paid a steep price, literally, for a simple bank deposit that she made at her local Wells Fargo branch. Willie Delane told her local Fox 26 network that on September 15 she deposited a ...

Verizon's hours-long outage is fixed, but many in Atlanta say they're still feeling its impact on Thursday. A widespread ...

A viewer says she was hit with nearly a $700 cell phone bill after a scam. She turned to 10 On Your Side to help get the ...

Verizon and city officials say they're working to restore disrupted wireless voice and data service across New York City.

Receiving a text about a customer refund can seem like good news-until you start to suspect it may simply be a scam. That has ...

Verizon services went down tens of thousands of customers on Wednesday.

T-Mobile is following AT&T's lead in helping new customers pay off their old contract. T-Mobile is also offering customers up ...

When iPhones aren’t connected to a cellular network, they will typically alert the user by giving an indication in the ...