I've been reading a new article called The Growing Pains of VoIP: Managing Customer Care. It's in this month's edition of Billing World and OSS Today magazine. When it comes to customer service, some ...

Voice over Internet Protocol (VoIP) services allow users to place telephone calls over the internet rather than through traditional analog or cellular phone networks. VoIP has grown in popularity in ...

It’s becoming inevitable that voice over Internet Protocol (VoIP) will soon be deployed everywhere, from offices and homes to carriers’ backbones. The move from traditional circuit-switched to package ...

With three years spent researching, comparing, and testing software products, Tyler Webb is an expert on all things telecommunications. With work featured on GetVoIP.com, he's written over 150 ...

Discover the best Nextiva alternatives. We break down leading VoIP solutions to help you choose the ideal platform for ...

As our Jim Hu reported late yesterday, Comcast's Internet access service has experienced two major national outages in the last six days. Page requests would repeatedly time out. Problem with ...

Editorial Note: This content has been independently collected by the Forbes Advisor team and is offered on a non-advised basis. This content is not part of the comparison service provided by RunPath ...

A voice over IP (VoIP) service can boost your call quality and save you money compared with a traditional landline. These are the best VoIP services we've tested for home phone needs. I’ve been ...

Commercial carriers today face numerous challenges, including a global pandemic and the affects it has had on most businesses. Missing calls from clients and prospects shouldn’t be one of them. Many ...

In our RingCentral vs Zoom comparison, we found that RingCentral RingEX is a better VoIP system than Zoom Phone, with our team finding more collaboration and outbound communication features, as well ...