If you see "SOS" or "SOS only" in your iPhone's status bar, your device is not connected to your carrier network, according to Apple. Your phone will attempt to route any emergency calls through other carrier networks, if available.

Verizon says it will issue a $20 credit to affected customers.UPDATE 3: At 10:20pm EST, Verizon said it finally restored service. But the exact cause of the outage remains unclear. "If customers are still having an issue,

Ready to hang up on your land-line bills, but not quite ready to ditch your home phone? Turns out Verizon Wireless is quietly testing a new service, starting at $10 a month for current Verizon mobile subscribers, that lets you make calls with a standard ...

From safety risks to financial hits, Verizon customers recount the nightmare of Wednesday's 10-hour nationwide outage.