Verizon's integration of Google's Gemini AI into its customer service chatbot has led to widespread customer frustration and complaints across social ...

Verizon Outage How to fix SOS mode-only issue impacted thousands of users across the United States. Customers reported being stuck in SOS mode, unable to call, text, or access mobile data. Apple and ...

SAN FRANCISCO — Many Verizon customers across the U.S. are seeing their phones in "SOS mode" and reporting outage issues Saturday. More than 20,000 customers reported issues with their cell service, ...

Verizon has started a big debt relief fund with ForgiveCo to help veterans in need. The program is giving out checks worth ...

(NEXSTAR) — While multiple cellphone and internet providers were working to restore services Monday after Hurricane Helene struck the Southeast, one company was struck by a “nationwide outage.” User ...

Verizon’s AI customer service, powered by Google Gemini, is frustrating customers and employees alike, according to posts on ...

Verizon customers across the U.S., particularly in the Northeast, experienced wireless outages Saturday afternoon, according to Downdetector.

Some Verizon customers may be experiencing service issues, as over 11,000 outages have been reported on the evening of Saturday, Aug. 30.

Reports of a country-wide outage began circulating online Saturday afternoon, after customers took to DownDetector .com to make their complaints at around 12 p.m. At the time, less than 75 reports ...