I was interested to read a recent essay on phone etiquette, which basically boiled down to two primary rules: 1. Don’t make phone calls. 2. Don’t answer phone calls. We have, in essence, created a ...

According to the Jumia mobile report 2019, Kenyan mobile operators cover up to 90 percent of the population. This means that telephone etiquette needs to be continuously addressed because it is an ...

“Don’t you dare call me without texting first!” blared a recent headline in the Wall Street Journal. Yes, forget about Taiwan and other potential hot spots; battle lines are being drawn over the ...

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The phone isn’t a new invention, but the rules around how we use our phones are constantly changing, especially as younger generations shy away from making traditional calls or leaving voicemails.