Social Security employees were crying in the office under the Department of Government Efficiency’s leadership, according to a former chief executive at the SSA.

Internet users around the world faced widespread disruption early on Monday because of a problem at Amazon's cloud computing service that took down dozens of major online services, including social media site Snapchat,

A picture’s worth a thousand words, right? In social media, it may be worth a lot more. One of the key features in Oracle Social Cloud’s social relationship management (SRM) toolset is the ability to “listen” to myriad social media conversations ...

With Salesforce.com's Dreamforce cloud conference kicking off next week, the reigning cloud kingpin is getting its ducks in a row to sharpen its strategy for the social enterprise, a plan that includes a new partnership and a rumored acquisition.

The cloud is often described as a standalone concept, yet it is more helpfully viewed in relation to other systems and services. Take collaboration, for example, where the combination of social and cloud technologies can transform how workers connect and ...

Social business is everywhere. Everything from social media to advanced collaboration technologies have taken hold in the workplace and in our personal lives. While a certain fatigue may be setting in as we’re deluged with messages from a myriad of ...

A lynchpin of Salesforce's overall social enterprise vision, a drum on which Salesforce has banged since Dreamforce 2011, the Radian6 Social Marketing Cloud gives companies insight and analysis into what's being said about them and their products across ...

Reflecting yet again how much giant tech companies want to permeate the Chinese market, Oracle Social Cloud is tapping into data from two of the world's most popular social media apps. One of them is Weibo, a social networking platform in China that some ...