“Offer 100% of your products 100% of the time to 100% of your customers.” Commonly known in F&I offices as the 300% Rule, the old sales axiom certainly applies to closing rates for service advisors on ...

The labor market is connected to the service economy and the service economy is connected to the retail business . . . . That becomes more and more apparent in the Lehigh Valley. Take a recent ...

Branching out from what you typically sell can help you tap into surprising new revenue streams. If you offer a service, experimenting with retail can be a natural fit, depending on the type of ...

Berkshire Hathaway’s (BRK.B) service and retailing operations are integral to its long-term growth strategy, providing consistent revenue streams, earnings diversification and financial resilience.

The past decade in retail has been the golden age of direct-to-consumer (D2C) and digitally native vertical brands (DNVBs) that use the internet to communicate with customers, execute transactions, ...

Many people are familiar with the Summit County Chamber of Commerce’s mixers. Now, the chamber is introducing a new way to network with “Wake Up” which is 7:30-9 a.m. Dec. 17 at the Best Western Lake ...

If you build it, they will come … but what if they’re already built? Brick-and-mortar stores, that is. After years of beefing up their ecommerce engines, traditional merchants are now waking up to ...