Salesforce and Pearson announced an expanded partnership to build AI skills across Salesforce's global workforce. Kanopy ...

The new platform packages Salesforce’s AI and developer tools into a headless, API‑driven layer designed for software agents to execute business processes without human interfaces.

So, you’re using Salesforce and want to make sure you’re playing by the rules when it comes to data privacy, especially with ...

Salesforce unveiled Agentforce on Thursday, a suite of AI-powered autonomous agents designed to augment human workers across various business functions. The company positions this as the "third wave" ...

Salesforce Inc. today launched Agentforce Operations, an artificial intelligence system designed to extend specialized AI ...

Customer service platforms are undergoing a fundamental shift as AI moves from a supporting role into the core of how interactions are managed, routed and resolved. Salesforce has positioned its ...