Salesforce Inc. today launched a new suite of features called Salesforce Foundations to help larger businesses that span multiple industries unify their sales operations. In addition, it provides free ...

In this new work-from-anywhere environment that we're all in thanks to the COVID-19 pandemic, cybersecurity, trust, and protecting customer data is more important than ever. In conjunction with ...

Why it matters: Dashboards centralize live Salesforce data, giving teams a shared view of performance and helping leaders make faster, better decisions. Best practice tips: Use metrics alongside ...

Is Salesforce a CRM company? Or is it an AI company? The pivot towards generative AI everywhere over the past six months has made that an entirely valid question - and it’s not one that’s had the most ...

Customer relationship management (CRM) software is designed to help businesses capture leads, communicate with customers and grow revenue. While some CRM platforms offer comprehensive solutions for ...