The communications provider strengthens its contact center platform with AI-driven workforce management capabilities through strategic acquisition.

Unified-Communications-as-a-Service giant RingCentral bought AI-powered workforce management provider CommunityWFM to ...

Drive more leads to your RingCentral number. CallRail provides data driven insights into what makes a RingCentral phone ring. With this information, businesses can focus their marketing investment and ...

Discover the best Nextiva alternatives. We break down leading VoIP solutions to help you choose the ideal platform for ...

Experts share how to shift from traditional, on-premises phone systems to cloud-based platforms such as Cisco Webex, ...

Vineet Sachdev is Head of IT at RingCentral, an American provider of cloud-based communication and collaboration products and ...

CallRail, a lead engagement platform porovider, has integrated with RingCentral, a business communications provider, to help small businesses have smarter conversations with insights into marketing ...