Devin Benavides is Director of Partnerships and Community Engagement of the Better Business Bureau in the Permian Basin. Check out www.bbb.org or call 563-1880. The weeks following the Christmas ...

Product returns are unavoidable in e-commerce. But how you handle them is what separates a one-time buyer from a lifelong customer. Today, a convenient return policy isn’t a perk; it’s the price of ...

WAUSAU, Wis. (WSAW) - Chances are something you received as a Christmas present wasn’t your size or style. And a trip to where it came from is in your future. While most stores do have a return policy ...

Everyone returns a gift or an impulse purchase now and then. Maybe it doesn’t fit. Maybe it doesn’t suit your taste. Maybe you ordered something on a whim (or you snagged an awesome deal) and now you ...

Holiday returns aren't easy! And we don't mean the part where you explain to your mother why you returned the sweater she gave you. Stores are not legally required to accept exchanges or give refunds ...

But returns are an issue for retailers throughout the year, not just during the holiday. Here’s what we think retailers need to keep in mind to turn returns into sales opportunities and ensure they ...

Now that all the presents are unwrapped, the real fun begins deciding which gifts are keepers compared to others that are getting returned. Shoppers are starting to flood stores to get a head start on ...

Stores throughout the Northland are busy dealing with customers asking for returns and exchanges with holiday gifts. Nearly one-in-three US adults, plan to make a gift return or exchange, according to ...

MOBILE COUNTY, Ala. (WKRG) — Monde Donaldson with the BBB serving Central & South Alabama talked to WKRG News 5 about holiday exchanges and how to be a safe consumer after the holidays. Holiday ...

This is an archived article and the information in the article may be outdated. Please look at the time stamp on the story to see when it was last updated. (WHNT) — Holiday returns aren’t easy! Stores ...