Identity and access security specialist BeyondTrust has released BeyondTrust Remote Support 22.1 with new features and enhancements it says will help service desks increase operational efficiency, ...

What do people here use for remote support? There is interest in using Screen Connect (screenconnect.com) here. I believe it requires Java. I'm also aware of Bomgar and a couple other similar products ...

Many smart phone manufacturers preload remote support tools on their Android devices in an insecure way, providing a method for hackers to take control of the devices through rogue apps or even SMS ...

Even though mobile devices can do almost anything, there will still be times when you need to access your home or office computer from a remote location. You might need access to your files or to ...

An application available in the Google Play store until yesterday took advantage for months of a flaw in the TeamViewer remote support tool for Android in order to enable screen recording on older ...

I hold the PM position at a medium-size IT consulting company, and was recently asked to put together a relatively comprehensive product matrix to help identify and choose a remote support tool that ...

I make part of my living as an Apple consultant, so one of the first thoughts that went through my mind on Wednesday when I first saw the iPad was "would I be able to use that to help support my ...

Dameware Remote Everywhere boasts impressive security features, but it disappoints in its ease of use and performance: we experienced several crashes during testing. Why you can trust TechRadar We ...

In normal times, computers and mobile devices are just another way to stay in touch. But there's nothing normal about our current world, where we're being asked to shelter in place and maintain social ...

Many smart phone manufacturers preload remote support tools on their Android devices in an insecure way, providing a method for hackers to take control of the devices through rogue apps or even SMS ...

An application available in the Google Play store until yesterday took advantage for months of a flaw in the TeamViewer remote support tool for Android in order to enable screen recording on older ...

An application available in the Google Play store until yesterday took advantage for months of a flaw in the TeamViewer remote support tool for Android to enable screen recording on older devices. The ...