At some point, calling your tech-savvy friends and relatives for help gets old. Or rather, they stop answering the phone, and you’re left on your own to figure out why your Wi-Fi doesn’t work.

People who have computer problems, but don't have the time to take their computer to a repair shop will benefit from the services of a remote PC support business. This particular business allows you ...

As households fill up with PCs, gadgets and networking gear, today's troubleshooters are finding ways to skip the house call. Erica Ogg is a CNET News reporter who covers Apple, HP, Dell, and other PC ...

After the initial warranty period has expired on a desktop or laptop computer, consumers, SOHO (small office/home office) users and SMBs (small- and medium-sized businesses) may find themselves ...

"Our online remote support platform enables our customers to manage all their IT needs from a single source," the spokesperson added. "Our team has unmatched experience in handling Windows systems.

Consumers and small-office and home-office (SOHO) workers often buy their computers from online stores or discount warehouses. They often reject add-on support packages at checkout to keep the ...

The FBI's Boston division is warning an about an alarming rise in tech support fraud successfully ripping off consumers. If you see an email, text, or pop-up message claiming your computer has been ...

Technology is a wonderful thing, when it works. Just as cars run reliably but lawn mowers never start, many people wonder why humans are capable of creating amazing technology but can't make PCs that ...

If you need to “remote” in to a local PC while on vacation. there’s a new way to do it: the Windows App, which is replacing the Remote Desktop app within Windows. Microsoft’s Remote Desktop app is one ...

Microsoft announced that it will drop support for the Remote Desktop app (available via the Microsoft Store) on May 27 and replace it with its new Windows App. "Connections to Windows 365, Azure ...