While a few firms attributed declining realization to market factors, the majority are gladly exchanging lower realization for strong rate increases. Realization rates continue to decline in Big Law, ...

Many firms view write-downs as a necessary evil, a way to make clients feel better about the fees they are paying, prevent an uncomfortable conversation with a client and hopefully maintain the client ...

Realization, the long-standing hallmark of law firm performance, is ready for a makeover. While the metric is not inherently flawed, its calculation and application have been twisted, resulting in ...

According to the 2020 Gartner End-User Buying Behavior Survey: Subscription Decisions and Customer Experience, most technology purchases are reevaluated ahead of renewal. Whether considering a ...