You may have heard the phrase “what gets measured gets managed.” So when we want something done, we slap a metric on it and manage toward that metric. Seems reasonable enough, right? It’s not, though.

There is a huge problem with trying to increase productivity in functions, processes and in business teams. Measurements of productivity look at the efficiency of a task. The assumption: if companies ...

Facing the need for an evolution of its technology, GEODIS sought to upgrade from older LMS systems that provided primarily ...

It’s all about people, process, and good data. Good friend George Dinwiddie has a blog about software development, and George's latest posting caught my attention. George talks about the balance ...

Harnessing data and analytics to improve operational efficiency and track business is not only an important factor in an agency's success, but it also elevates agents' professionalism. While a number ...

Opinions expressed by Entrepreneur contributors are their own. You can’t possibly evaluate every team based on the same criteria. What constitutes success for a marketing team will differ vastly from ...

When a company’s leadership isn’t as knowledgeable about the processes of building and maintaining technology as their employees, it can be difficult to show the full picture of the results your tech ...

GitHub co-created a comprehensive framework for measuring developer productivity. Dubbed SPACE, the framework busts misconceptions around productivity and helps managers zoom out. Following this ...