Customer relationship management (CRM) systems help businesses collect data and track interactions with their customers and prospects. This data comes from a variety of sources, including website ...

Los Angeles, California – October 17, 2025 – PRESSADVANTAGE – Rocket CRM has announced the deployment of a new automation framework within its Customer Relationship Management (CRM) platform. The ...

Customer relationship management (CRM) software helps sales, marketing, and customer service professionals track which customers they've spoken with, when they spoke, and the topic under discussion.

At a time when consumers can order their groceries, trade stocks and buy a car online, it's no surprise that the other side of the sales spectrum is moving online as well. Sales and marketing teams ...

Lawry Matteson is a young writer and content supplier for webCRM – a company providing online CRM solutions since 2002 in eleven countries and languages, and he likes discussing and writing on latest ...

As part of its ongoing (and much-needed) attempt to clarify its online-services branding, Microsoft is renaming its "Dynamics CRM Live" product as "Dynamics CRM Online." Microsoft is planning to ...

Microsoft is rolling out a more flexible licensing policy for its CRM Online application that could make it more competitive with the likes of Salesforce.com, but in one instance it also introduces a ...

Let me start off by offering grudging congratulations to Microsoft, which took the wraps off CRM Online today, for finally acknowledging that it has to totally re-architect its software to be able to ...

Customer relationship management (CRM) software helps sales, marketing, and customer service professionals track which customers they've spoken with, when they spoke, and the topic under discussion.