About a month ago, Gamers Nexus outed Asus for some pretty egregious problems with its customer service, and now the company is promising a bunch of fixes and improvements to its warranty system.

I purchased my $1,499 ASUS laptop in April 2016. I took out more money on my student loan and settled on what seemed to be the best value for the dollar. I was sadly mistaken. Minor problems with the ...

Jesse Lennox has been a games journalist for nearly a decade. He has written for various outlets doing reviews, news, previews, op-eds, guides, and more. He's engrossed himself in the gaming landscape ...

What just happened? Issues regarding Asus's customer service came to a head last month when Gamers Nexus reported on an outrageously overpriced ROG Ally RMA. In response to widespread consumer ...

ASUS has agreed "to overhaul its customer support and warranty systems” after it was revealed that it was using poor and "potentially illegal" warranty practices for its 2.2 million subscribers. ASUS ...

Serving tech enthusiasts for over 25 years. TechSpot means tech analysis and advice you can trust. Google's Nexus 7 tablet was a hot commodity when it launched around this time last year and has sold ...