Discover Microsoft Dynamics 365 CRM solutions to boost customer engagement, streamline sales, and enhance service with ...

Customers are vital to any business, and customer relation management (CRM) software enables you to maximize every ...

Microsoft finally dtailed its short and long range plans for midmarket customers on Wednesday including plans for a Centro midmarket server, managed CRM service and plans to tightly integrate ...

Cisco starting Monday is set to offer a tool to help small and midsized businesses use Microsoft CRM software in combination with a Cisco IP communication system. As Microsoft smooths out the ...

One mystery still surrounding Microsoft’s software is its name. Initially referred to as Microsoft CRM 2.0, the overhaul briefly became Microsoft CRM 2005 before reverting back to unnamed limbo ...

The software automates some functions to make it easier for businesses with 20 to 999 employees to use CRM software, said Peter Alexander, vice president of Cisco’s Worldwide Commercial Market ...

Microsoft is due to improve the hosting capabilities of its customer relationship management application with the global release of a new version of its Dynamics CRM 3.0 software Monday.

Yet after securing sponsorship from the sales group and completing a business-process reengineering project, Kritcher said the Microsoft CRM software is up and running today.

Generally available for the first time, Microsoft's new Dynamics CRM software-as-a-service application is sure to heighten competition with Salesforce.com.