Despite the growing prevalence of emails and other tech-based forms of communication, everyone will have to type a formal ...

Writing an effective business letter is an important skill no matter what type of job you hold. Although business communications have become much more casual with the advent of the internet and email, ...

You wouldn't send a casually worded letter using no recognizable format to another business person if you were discussing competing for a government contract. If you want to be taken seriously as the ...

More business communication than ever now takes place over email and instant-messaging tools, but more serious professional communication still often takes place with letters. If you need to write ...

John and Linda applied for the same job. They were equally qualified, and each submitted an excellent resume that emphasized accomplishments, training, positive work ethic and dedication. John ...

Please note: This item is from our archives and was published in 2003. It is provided for historical reference. The content may be out of date and links may no longer function. Q. I keep all my ...