Forbes contributors publish independent expert analyses and insights. John Sviokla covers GenAI/AI's impact on commerce and society. Three quarters of knowledge workers are using generative AI, and 46 ...

Technology leaders have big plans for employees’ AI use. By enhancing information gathering, workflows and user experiences, CIOs aim to improve employee’s ability to focus on higher-impact tasks. But ...

The vast majority of Generation Z knowledge workers said they are using artificial intelligence (AI) tools in their work, according to a new study, underscoring the increased embrace of the advancing ...

Technology has long had an impact on blue-collar workers, automating many manufacturing jobs. Now, with the advent of ChatGPT and generative AI, knowledge workers are anxious about the future of their ...

Americans are struggling at work, according to a new report from Wrike. It found that workers are saying their workloads have grown by 31% in the last year. Leaders put the figure even higher, saying ...

There are some things that are just better together –milk and cookies, tacos and Tuesdays, and of course, John, Paul, George, and Ringo. The same is true for unified communications (UC) and the ...

The Knowledge Work Benchmark Report repeatedly demonstrates that knowledge work maturity is a strong indicator of business ...

For the first generation raised on smartphones and social media, AI in the workplace feels less like progress and more like a ...

The great management guru Peter Drucker believed that the biggest management challenge of the 21st century is improving the productivity of knowledge workers. “Workers by brain” are relentlessly ...

In 2004, in a column for The Detroit News, we wrote: “The public, media and policy makers in our state continue to focus too much on saving an inevitably shrinking number of factory jobs and too ...

The findings represent the survey responses of 6,148 full-time knowledge workers from diverse industries across eight global markets, including the U.S., U.K., Australia, Germany, Japan, France, the ...