Boston-based OpsGenie’s ‘next-generation’ alert tools will integrate with the latest addition to Atlassian’s Jira product family to help IT operations teams deal with outages. BARCELONA – Atlassian, ...

From cloud document repositories to more powerful reporting and analytics tools, take Jira to the next level with these third-party tools As agile teams get used to managing backlogs and requirements ...

Jira first launched in 2002 as a simple bug-tracking and project management tool for teams, but over the years, it has evolved into a powerful IT service management (ITSM) platform. Now, Atlassian is ...

Atlassian today announced a set of new templates and workflows for Jira Service Desk that were purpose-built for HR, legal and facilities teams. Service Desk started six years ago as a version of Jira ...