In this episode of CMSWire TV's Beyond the Call, CMSWire Editor-in-Chief Dom Nicastro sits down with Amy Sessions, utility customer service division manager for the City of Clearwater, Fla. Amy shares ...
Since 2018, Amira Boland has worked at the Office of Management and Budget as their first-ever federal customer experience lead. She led the implementation of a 2021 CX-focused executive order that ...
IBM CEO Arvind Krishna was interviewed at the 2025 XChange Best of Breed conference about AI opportunities and quantum ...
Euisun Chung, executive chair of Hyundai Motor Group, appears on stage at a completion ceremony for the Hyundai Motor Group Metaplant America on March 27. [YONHAP] Euisun Chung, the executive chair of ...
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