Business is booming and now you need to streamline your company’s communications, especially when it comes to incoming calls. Interactive voice response (IVR) technology answers customers’ calls and ...

IVR is one of the most elegant tools businesses have to manage calls. Learn the basics and how it can help you serve customers better. Interactive Voice Response (IVR) systems are invaluable, creating ...

The best business phone services are packed with communication features that go beyond basic calling capabilities. From video conferencing to team chat, texting and automation, teams get everything ...

For years, IT and business have heard the sexy promise of “IP convergence,” which would allow all sorts of voice- and video-enabled applications to appear in business. However, for most organizations, ...

This content is provided by an external author without editing by Finextra. It expresses the views and opinions of the author. Through this integration, PayJunction merchants can now deploy AI-driven ...