Ok, I hope this is the right venue.<BR><BR>I'm currently trying to bring in some ITIL best practices in my organization, including problem management and change management but I'm at odds with the ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. Cybersecurity incidents don't wait for an invitation. They strike when you least expect them ...

IT service management, or ITSM, is a term "that refers to implementing, managing and delivering quality services in the best possible way to meet the need of [and add] value to a business." To better ...

NAVEX Global’s annual “Risk & Compliance Hotline Benchmark Report” provides chief ethics and compliance officers with best practices on how the performance of their hotline and incident-management ...

These best practices enable software engineers and team managers to focus on what matters most: learning from problems and making things better for the future. Written by eWEEK content and product ...

This is Part 2 of a 2-part series titled The Complete Guide to Reducing Cyber Incident Response Costs in the Legal Industry. Download the guide here. According to a recent IBM study, the cost of a ...

Tanya Candia is an international management expert, specializing for more than 25 years in information security strategy and communication for public- and private-sector organizations. No organization ...

Virginia Tech is integrating campus security, incident management and response, facility management, energy monitoring, and cyber security into one control "dashboard." Here is a press release from ...