9 Reasons a Hosted IVR Beats Managing Your Own System Your email has been sent If you provide customer service over the phone, you need an IVR system. Discover why a hosted IVR can save time, cut ...

This week, we’ll continue our discussion on how advances in voice-over-IP-related protocols can improve call center operations. First, we’ll look at progress in interactive voice response (IVR) ...

Does Cloud IVR Integrate as Quickly as It Deploys? Your email has been sent Cloud IVR can give you access to valuable data through integrations, if you know how to ...

Founded in 1999, RingCentral is an easy-to-use, cloud-based unified communications platform with a user-friendly interface and many integrations. It also offers several collaboration tools, including ...

The city of Marco Island has a new online payment portal and interactive voice response (IVR) phone payment option which will ...

With three years spent researching, comparing, and testing software products, Tyler Webb is an expert on all things telecommunications. With work featured on GetVoIP.com, he's written over 150 ...

Stepping up to lead the charge was Rohan Salvi, appointed as Dialogflow CX Architect. His challenge was the professional ...

HOUSTON, Nov. 29 /PRNewswire-FirstCall/ -- VirTra Systems, Inc. (OTC Bulletin Board: VTSI). Major General Perry V. Dalby (USA-Retired), VirTra Systems' chief ...