IBM today will make available an update to a free tool that provides IT managers with access to best practices surrounding IT service management and governance frameworks. IBM today will make ...
CA Inc. announced new software, services and training programs yesterday to help customers implement best practices for managing an IT shop under the Information Technology Infrastructure Library ...
For every successful IT Infrastructure Library (ITIL) implementation, there’s (at least) one that doesn’t go so well. Resistance to the structure imposed by ITIL, from business users and/or IT staff, ...
Alloy Software has released Alloy Navigator 6, an update to its Navigator integrated IT operations management application. Alloy Navigator is a software platform for support of everyday IT department ...
We believe that irrespective of whether it's 19th century or the 21st, what customers want most is to be heard, remarks Bala Ramaiah, CEO of ISSQUARED. Steered by this mantra, ISSQUARED steadfastly ...
(MENAFN- ForPressRelease) Faveo Servicedesk is proud to announce that it has been awarded the prestigious Bronze ITIL Tool Accreditation for both Incident Management and Service Request Management by ...
BMC’s Atrium Configuration Management Database (CMDB) has been implemented as a central piece of EDS’s ITIL-aligned delivery platform, and is expected to reduce IT incidents by half in 2008. The tool ...
Technicolor is a name instantly recognisable to any movie fan. The company pioneered one of the most successful methods of colour film processing, and now operates from 58 sites worldwide supplying ...
Alloy Software has released Alloy Navigator 6, an update to its Navigator integrated IT operations management application. Alloy Navigator is a software platform for support of everyday IT department ...
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