The net promoter score (NPS) is a widely used customer satisfaction metric that helps companies measure customer loyalty and predict business growth. A high NPS can also help you increase your ...

Climate change, the scarcity of resources, and urbanisation are hot topics in the building and construction industry. In this context, the importance of sustainability cannot be overemphasised: almost ...

Job Title: Partner and global co-chair of the firm's litigation department. Practice Area: Investigations and white-collar defense. Law school and year of graduation: Columbia Law School, 2000.