In today’s challenging economy and ultra-competitive marketplace, businesses simply can’t afford customer churn; retention, engagement and overall experience are more important than ever. That’s why ...
Ever hear tell of Enterprise Feedback Management (EFM) software? It sounds complicated but useful doesn't it? According to solution provider Inquisite it gives companies the ability to automate and ...
“With CustomerSat Mobile, my mobile device can become the control center of our voice of the customer programs,” said Tim Izatt, Director, Customer Services at Vivint. “I can monitor customer feedback ...
About MarketTools, Inc. MarketTools is the leading provider of software and services for Enterprise Feedback Management (EFM) and Market Research. The company is focused on providing leading ...
With an open integration between eXplorance’s Blue™ EFM and Canvas platform, higher education institutes that use Canvas now enjoy a robust enterprise-class course evaluation, test development ...
BOSTON & APPENZELL, Switzerland--(BUSINESS WIRE)--GMC Software Technology, a leading provider of customer communications and output management solutions, today announced the launch of GMC Inspire™.
Originally intended to allow companies to solicit and centrally manage feedback from their customers, enterprise feedback management (EFM) software is having its reach extended beyond basic surveying ...
Enterprise feedback management software allows companies to solicit and centrally manage feedback and other data from their customers and then convert it into actionable information that can be ...
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