CAMBRIDGE, Mass., March 13, 2018 /PRNewswire/ -- Pegasystems, (NASDAQ: PEGA), the software company empowering customer engagement at the world's leading enterprises, today announced Forrester Research ...

What do you get when you combine 30 case management references and a 57-point criteria evaluation? The Forrester Wave: Dynamic Case Management, of course. The recent report sought to uncover the ...

LOMBARD, Ill.--(BUSINESS WIRE)--Column Technologies, a global technology solutions provider specializing in case management, today announced that it has been named a contender by Forrester Research, ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. Selecting the best case management software for your organization can be a complex and ...

Eccentex Corp. has announced a teaming agreement with Capgemini America, Inc. to introduce a Dynamic Case Management solution tailored to the growing energy and utilities market. Eccentex Corp. has ...

Newgen Software Inc., a provider of Business Process Management (BPM), Enterprise Content Management (ECM) and Customer Communication Management (CCM) platforms, today announced that it has been ...

Case management used to be simple. A customer had a question regarding his bill, he called the contact center, an agent answered the call, accessed his account information, explained the charge, and ...

MicroPact Inc., a leading developer of Dynamic Case Management and Business Process Management (BPM) software solutions, is proud to be an exhibitor at this annual event that helps health IT and ...

DARMSTADT, Germany--(BUSINESS WIRE)--Software AG (Frankfurt TecDAX: SOW) today announced the expansion of its Digital Business Platform with new application development software, called webMethods ...

Does your business have customers? Do you sell products or provide services to clients? If yes, chances are that your business employs some sort of case management practices. Most business ...