The drive-thru can be convenient to customers, especially on rainy days, but if drivers don't follow this etiquette, the ...

Drive-thrus feel casual, but they’re actually tightly timed systems built for speed. Every pause, unclear order, or ...

Starbucks baristas deal with a range of customer behaviors, but there's one seemingly innocuous one that really irks those ...

HOUSTON, Texas -- The instincts of a Burger King worker kicked in when he was confronted by an armed robber who was trying to get into the restaurant through the drive-thru window. On Tuesday, Houston ...

More than two years after a Texas Jack-in-the-Box drive-thru worker opened fire on a South Florida family during a French fry dispute, video of the incident has been released by the attorney for the ...

CVS Health Chief Executive Larry Merlo said a lack of personal protective equipment has slowed the widespread rollout of its drive-thru tests for the coronavirus and limited the number of tests that ...