In NASCIO's recent State CIO Survey, 69 percent of states ranked their data maturity and governance as being in the beginning stages. What are the challenges to data governance, and what can states do ...

Many leaders would be surprised to discover that their organization is lacking in data maturity. They might see that they have data professionals on staff and that different data resources are being ...

Discover the Digital Maturity Index and delve into case studies to learn how it can enhance your go-to-market strategy. For tech-focused companies, associations and nonprofits looking to break into ...

When it comes to leveraging customer data, extracting value can be a challenge for businesses. Mona Popli of Heap shares some practical tips on where to start. The ongoing pandemic and now sluggish ...

Successful personalization at scale requires intentional planning around customer data management. Investing in customer data is a top priority for marketing leaders. Research found that marketers who ...

Keeping up with rapid technology advancements and maintaining relevant skills has never been more difficult. Since the pandemic hit in early 2020, organizations have doubled down on digitization, data ...

Despite progress in online service delivery, and underlying shared digital platforms, the digital divide widens mainly due to the lack of policies and resources needed to launch key digital ...