“Gen Z are more likely to make purchase decisions on reviews and the number of reviews a product and/or service has,” Kevin ...

Working in a restaurant can be a rewarding experience, but it's largely dependent on customers' behavior. Anyone who has ...

The strongest test of an AI system is not factual recall, but the ability to remain steady in the messy, emotional reality of ...

Bank of America, Netflix, and JC Penney are among the companies making changes after customers complained. No matter how large a company, the power of the consumer to protest with their wallets seems ...

CHICAGO (WLS) -- Some food delivery customers have complained that drivers are adding extra tips to their bills, and the I-Team has discovered that it's more common than one might think. What if you ...

One unforgettable experience can define your brand → Let me show you how to design customer journeys that turn complaints ...

To find out the answer, QR Code Generator examined complaints from customers towards businesses online. In terms of total ...

Almost half the people reading this story have a gift card in their wallet or at home right now, data shows. And if they bought a gift card from major beauty retailer Sephora, it's possible the card ...

Nordstrom has incurred the wrath of some customers who don’t like the company following their movements inside their stores. The Seattle-based clothing retailer was doing the brick and mortar ...

Dallas-based company offers space for frustrated customers to destroy junk May 9, 2012— -- Have you ever been angry or stressed out enough to smash something to bits? Instead of becoming the ...