As anyone who has worked in a customer-facing job can tell you, dealing with difficult customers often comes with the territory. However, when customer behavior crosses a line into illegal conduct ...
We collaborate with the world's leading lawyers to deliver news tailored for you. Sign Up for any (or all) of our 25+ Newsletters. Some states have laws and ethical rules regarding solicitation and ...
"I think a lot of people have policies, but they don't have policies that were crafted for this era," said Rich Gold, leader ...
Starbucks got into hot water earlier this week, after a video showing a barista refusing to write the name Charlie Kirk on a ...
Earlier this month, the Sixth Circuit issued a decision in Bivens v. Zep that significantly narrows when an employer can be held liable under ...
TORONTO--(BUSINESS WIRE)--Alida, a leader in Total Experience Management (TXM), has published a new research report, Empathy in Action: The Business Value of Customer Empathy, conducted together with ...
Office Depot fired a worker after a viral video showed staff refusing to print posters for a vigil honoring Charlie Kirk, the ...
AshleyMaidson.com (“AM”) has been referred to as the premier website for married individuals seeking partners for extra-marital affairs. For the record, I know that only after reading about the recent ...
Can businesses legally ask if someone is vaccinated? The Centers for Disease Control and Prevention and the U.S. Department of Health and Human Services say yes. The Health Insurance Portability and ...
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