On today’s episode of CBT Now, Shep Hyken discusses the importance of recovery in customer service and how to do it ...

ALBANY, N.Y. (NEWS10) — The New York State Department of Motor Vehicles is rolling out a new online consumer complaint form for issues with repair shops, auto dealers, and inspection stations. The ...

Over the last eight years, our NBC 5 Responds and Telemundo 39 Responde teams have logged more than 61,000 consumer concerns and helped recover $6.35 million on behalf of North Texans. We wanted to ...

Here’s what the agency has been doing for U.S. consumers since it was created in 2011—and what could change if the current administration continues to scale back its budget, staff, and missionBy ...

The Hyderabad Electric Supply Company (HESCO) Chief Executive Officer (CEO) Faizullah Dahri inaugurated a Customer Service Centre at ...