Some customers think being a regular gives them the right to treat staff however they want. After one particularly arrogant ...
The post Call Center Employee Tried To Assist A Rude Caller, But They Insisted On Being Put On Hold To Wait For A Supervisor ...
The right to refuse service to rude customers: Is it legal for a business? We’ve all seen the signs in businesses, retail shops and elsewhere that read, “We reserve the right to refuse service to ...
Baristas have the power to temper with your coffee order. Look what you made me brew. Starbucks baristas are constantly under pressure to complete coffee orders as quickly as possible, so mistakes are ...