Federal Trade Commission staff sent letters to 10 companies, warning them of potential violations of the agency’s Consumer ...

Consumer experts recommend looking for “verified purchase” reviews, reading both the highest and lowest ratings, and paying ...

Ali Hussain has a background that consists of a career in finance with large financial institutions and in journalism covering business. Luis Alvarez / Getty Images Consumer reviews are an important ...

With the convenience of e-commerce, it's become second nature for shoppers to glance at online reviews before making a ...

CLEVELAND, Ohio (WOIO) - This month a new federal rule goes in to affect to protect customers from fake or inflated customer reviews on companies’ websites and marketing material. For the first time, ...

But that image of perfection appears to be an artificial construction. This month, a patient on Reddit wrote that, before their surgery at Chesnut’s clinic, they had to sign a non-disclosure agreement ...

Customer reviews and ratings play a key role in the customer journey, with as many as 98% relying on them to inform their purchasing decisions. When you know that your products and services are of ...

We collaborate with the world's leading lawyers to deliver news tailored for you. Sign Up for any (or all) of our 25+ Newsletters. Some states have laws and ethical rules regarding solicitation and ...