CRM consultants can provide value, but they're not required. Do you need an outside consultant to help you implement a CRM system for your business? The answer is: it depends. My company implements ...

Salesforce consultants are crucial for businesses to future-proof their CRM, ensuring a scalable system that maximizes ...

Customer relationship management consultants provide independent advice on solutions for managing customer service and customer relationships. Their aim is to help clients improve customer ...

CRM has traditionally been thought of as a tool, a piece of software, or even a glorified Rolodex. But if you look at how marketing technology has evolved over the years, it’s not just a CRM anymore.

The old joke about management consultants as "people you hire to tell you the time that's on your watch" still rings true. When it comes to CRM consultants, though, the overwhelming impression is that ...

CHICAGO -- Customer relationship management (CRM) will define 21st century marketing as agencies listen to their clients, record what they heard and use even the simplest off-the-shelf technologies to ...

NEW YORK, NY / ACCESSWIRE / January 6, 2018 / Delivering a personalized approach to customers has long become a necessity for building long-lasting business relationships, and has been proven to ...

HP Enterprise Services in early August launched new business process consulting, analytics, and implementation services to help clients optimize the operating efficiency of their contact centers. HP ...

On the third day of CRM, Chris Kringle Fritsch informed me, it’s time to improve CRM usability! CRM systems have been around for more than 20 years, and we’ve been talking about adoption since its ...