HIMSS and the Cleveland Clinic are now accepting speaking proposals for the 10th annual Empathy & Innovation Summit, the world’s largest, independent conference devoted to improving the patient ...

At the Pop Health Forum last fall, Cleveland Clinic Chief Experience Officer Dr. Adrienne Boissy talked about her definition of patient engagement, and how much bigger it is than just apps. At the ...

Cleveland Clinic patients will soon be able to schedule certain elective surgeries and procedures at the system’s main campus on Saturdays, a move aimed at improving access and reducing care delays.

Cleveland Clinic’s strategic priorities are patient safety, quality and patient experience, according to the health system’s “2012 United Nations Global Compact Report: A Communication on Progress to ...

As the Chief Experience Officer at the Cleveland Clinic, you might expect Adrienne Boissy to be a champion for the health system's many mobile apps. But, at the Pop Health Forum in Chicago this week, ...

At the Cleveland Clinic, some physicians are using ambient AI as part of a push to reduce administrative burden and improve ...

Despite so many myths about how difficult ramping up patient engagement efforts can be, it is possible and realistic at scale, according to Cleveland Clinic’s chief experience officer Adrienne Boissy, ...

CLEVELAND, Ohio -- Soon, Cleveland Clinic patients receiving outpatient care will read appointment summaries generated by artificial intelligence. Later this month, at some U.S. outpatient locations, ...

Through one woman's personal journey, experts advise on the emotional, medical, and financial aspects of caregiving for a ...

As a retired registered nurse with 40 years of experience, I was outraged to read in your coverage of the State of the Clinic address Jan. 27 that the Cleveland Clinic has experimented with using ...